Descripción de la oferta
Are you ready to take your career in customer success to the next level in Barcelona? Our client is looking for a German-speaking Account Executive to join their Customer Success team in Spain.
Join a fast-growing project in the property and hospitality sector, where you will support client success, optimize account performance, and drive long-term growth. Work in an international environment with strong development opportunities and a prime office location by the sea.About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.Provide ongoing support to ensure client satisfaction and long-term retention
Optimize account performance by improving listing quality and engagement
Track performance and activities using CRM tools such as Salesforce
Collaborate with internal teams to enhance performance and results
Participate in training, development, and knowledge-sharing initiativesAt least 1 year of experience in customer success, account management, or similar client-facing roles
Fluent in German (C2) and proficient in English
Proven ability to meet or exceed targets in a performance-driven environment
Experience with CRM tools such as Salesforce is an advantage
Background in hospitality, property management, or similar industries is a plus
Bachelor’s degree or equivalent practical experienceFull-time position (39 hours/week) in Barcelona
Office-based role with potential for a hybrid model
Performance-based bonus structure
Relocation support for candidates moving from outside Spain
Continuous training, certifications, and professional development
Clear career progression opportunities with coaching support
Modern office at the World Trade Center Barcelona
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 6,000 candidates secure their dream jobs.
