Descripción de la oferta
Company DescriptionWith over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship. Role DescriptionWe are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.Key Responsibilities• Prepare and send client invoices• Process and organize supplier invoices• Schedule and monitor supplier payments• Maintain records of receipts, expenses, and important documentation• Track payment deadlines and key administrative dates• Prepare and organize quarterly documentation for our external accounting firm• Maintain accurate filing systems and project records• Coordinate customer service requests and after-sales support• Contact appliance manufacturers, suppliers, and technical service providers on behalf of clients• Arrange service appointments and follow up on warranty claims• Resolve minor customer issues and ensure a positive customer experience• Communicate with suppliers, installers, and external partners• Support project coordination and general office administrationQualifications• Professional fluency in German and Spanish (spoken and written) – required• Strong organizational and administrative skills• Experience in office administration, customer service, operations, or bookkeeping support• Excellent communication and interpersonal skills• Ability to manage multiple tasks and priorities independently• Proficiency in Microsoft Office and digital administration tools• Customer-focused, proactive, and solution-oriented mindset• English language skills are a plusWhat We Offer• Full-time position based in Palma de Mallorca• Friendly and international working environment• Opportunity to work on high-end kitchen and interior design projects• Long-term growth opportunities within the company• Competitive salary based on experienceIf you are highly organized, enjoy working with people, and thrive in a fast-paced environment, we would love to hear from you. Please apply with your CV and a short introduction about yourself. Send us an email to
