Descripción de la oferta
Shape the Future of Digital Commerce with Your Visionary ExpertiseAbout Miravia:Miravia is an innovative e-commerce platform, part of Alibaba Group, that connects buyers and sellers effortlessly. We are committed to providing a dynamic shopping experience by partnering with forward-thinking brands across diverse categories. Based in Madrid, we collaborate with global teams to develop the e-commerce platforms of tomorrow.Your Role: We are seeking a proactive and data-driven Advertising Operations Specialist to join our dynamic team. In this role, you will play a central part in empowering sellers through effective advertising solutions, driving platform engagement, and optimizing campaign performance across key digital channels.Key responsibilities:Seller Enablement & SupportGuide sellers through onboarding and adoption of advertising tools, ensuring clarity, confidence, and successful launch of campaigns.Deliver tailored training sessions, best practices, and ongoing support—via 1:1s, webinars, or written resources—to enhance advertiser capabilities.Respond promptly to inquiries and troubleshoot technical or performance-related issues with empathy and expertise.Cross-Functional CollaborationPartner closely with Platform Strategy, Product, and Sales teams to align advertising initiatives with business goals.Translate seller feedback into actionable insights for product enhancements and feature development.Co-design and lead engagement initiatives (e.g., workshops, demo days) to boost awareness and usage of ad products.Performance Monitoring & OptimizationAnalyze campaign KPIs (CTR, CPC, ROAS, etc.) using dashboards and analytical tools to identify trends and optimization opportunities.Conduct regular audits and provide data-backed recommendations to improve ROI for advertisers.Proactively identify growth levers and support sellers in scaling their ad investments effectively.Operational ExcellenceStreamline internal workflows and documentation to increase efficiency and scalability in campaign management.Develop standardized processes for reporting, QA, and onboarding to ensure consistency and quality at scale.Qualifications:Bachelor's degree in Marketing, Business, Communications, Data Analytics, or a related field.Minimum of 3 years of experience in digital advertising operations, account management, or performance marketing (e.g., Google Ads, Amazon Ads, TikTok Ads, Meta Ads).Strong proficiency in Excel (or Google Sheets), data analysis, and interpreting metrics from ad platforms.Excellent verbal and written communication skills in English; knowledge of Mandarin Chinese is a valuable asset, but not mandatory.Demonstrated ability to collaborate across departments, manage multiple priorities, and deliver results under deadlines.Project management mindset with attention to detail and process orientation.Customer-centric approach with a passion for enabling others' success.Application Process:Ready to embark on this journey with us? Please send your CV in English!Please note this role requires to work 100% from the office. Our offices are very centric tough: Metro Station Avenida de América (Madrid).Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team.Join Miravia, and let's shape the e-commerce landscape together!
