Descripción de la oferta
Preply Inc. is looking for an AI Support Delivery Manager based in Barcelona to lead a multi-disciplinary team in enhancing the AI chatbot for customer care. The successful candidate will have over 5 years of experience in AI product management, deep knowledge of conversational platforms, and strong leadership skills.This player-coach role demands hands-on analysis of AI performance, refining chatbot interactions, and ensuring exceptional customer experiences. You'll drive strategic improvements and collaborate widely to achieve AI quality goals.
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