Descripción de la oferta
ph3Airport Passenger Support (Freelance) /h3pJoin Our On-Call Team at Madrid Airport. /ppHelp passengers claim their rights. At FlightHelp we support airline passengers in claiming compensation for delayed or cancelled flights. To date we have assisted hundreds of thousands of travellers through stressful travel disruptions. /ph3Your Role Responsibilities /h3ulliWhen a significant flight disruption occurs (e.g., delays exceeding 3 hours), the operations team will contact you with all the details. /liliRespond on short notice: travel to the Madrid Airport arrivals area when notified. /liliInform passengers: distribute informational flyers to passengers of the affected flight and explain how FlightHelp can assist them. /liliBe a reassuring presence: communicate with passengers in a friendly, calm, and professional manner. /liliNo airport security clearance is required for this role. /li /ulh3What We Offer /h3ullibHigh Flexibility /bbrWork only when incidents occur and you are available. /lilibGreat Compensation /bbr€30 per assignment (each assignment lasts approximately 1 hour). /lilibFull Expense Reimbursement /bbrAdditional costs such as fuel, parking fees, or public transportation tickets are fully covered. /lilibPerformance Bonuses /bbrOpportunity for additional performance‑based bonuses and long‑term collaboration with increased responsibilities. /li /ulh3Candidate Profile /h3ullibLocation: /b Residence in Madrid or the surrounding area. /lilibLanguages: /b Good Spanish language skills (minimum B2 level); English or additional languages are a strong advantage. /lilibSkills: /b Reliable, punctual, and comfortable interacting with the public in a professional manner. /li /ul /p #J-18808-Ljbffr