Descripción de la oferta
Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store.
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brDevelop the store sales turnover:
brImplement TOD'S sales policy within the store
brSetting of sales objectives and periodic analysis of the results achieved
brImplementation of the selling ceremony in accordance with the Brand guidelines
brHighlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department
brSet up CRM actions in order to develop the customer database
brAnalyze sales reports and customer feedback
brPropose action plans in order to exceed the set objectives and increase sales turnover
brEnsure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis
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brTeam management :
brParticipate in the organization of the activity of the store: planning, determine collective and individual actions
brSupport and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement
brParticipate in the integration of new employees: training in processes and procedures, various trainings, etc.
brContribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions
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brEnsure brand image:
brEnsure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy
brEnsure compliance with customer service guidelines: post-sales service management, customer requests, etc
br. Ensure compliance with operating rules and procedures within the store
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br3/4 years store experience
br~2 years minimum team management experience
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brManagement
brLuxury sales and hospitality techniques
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brKnowledge / sensibility of the world of luxury and fashion, and in particular of shoes
brFluent Spanish and English
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brTOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
brTherefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
