Descripción de la oferta
Carenet Health is looking for a Bilingual Quality Assurance Specialist based in Spain. The role involves monitoring and evaluating non-clinical interactions, conducting consumer satisfaction evaluations, and preparing reports to meet requirements. Successful candidates should have a high school diploma, experience in call center quality assurance, and be proficient in MS Office tools. Excellent communication skills and the ability to maintain confidentiality are essential. A strong customer service orientation and attention to detail are required, with the ability to work independently and within a team.
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