Descripción de la oferta
Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites are divided between the vibrant Citadel and the exclusive Retreat, with magnificent views over the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort features world-class restaurants ranging from light, simple cooking to Michelin-starred cuisine. Providing a haven of escape, the resort offers numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Guests can access an exclusive area on the golden sandy beach of Abama, equipped with complimentary sunbeds and umbrellas.
JOIN OUR TEAM!
Catering Sales Coordinator for The Ritz-Carlton, Abama Resort in Tenerife.
Who we are looking for
Are you passionate about creating exceptional experiences and ensuring that every event flows seamlessly from the very first interaction with the client? As a Catering Sales Coordinator in our luxury resort, you will play a key role at the heart of the Sales department: supporting administrative processes, coordinating essential information between teams, and ensuring that every detail is impeccably organized. If you thrive in a dynamic environment, have strong communication skills, enjoy organization and precision, and are motivated by transforming inquiries into memorable events, we want to meet you!
Responsibilities
Handling event and catering inquiries via phone, email, and online platforms with professionalism, warmth, and efficiency.
Preparing proposals, contracts, Banquet Event Orders (BEOs), and related documentation, ensuring accuracy and adherence to standards.
Keeping all information updated in internal systems (Opera, SFA, or similar), ensuring data is correct and available to all involved departments.
Coordinating with Banquets, Culinary, Sales, Finance, and Front Office to ensure the flawless execution of each event.
Following up with clients, agencies, and planners to confirm details, changes, and special requirements.
Providing clear information on menus, setups, additional services, and venue capacities.
Identifying upselling opportunities (audiovisual equipment, décor, coffee breaks, venue upgrades, etc.).
Resolving event-related inquiries or issues with empathy, efficiency, and a customer-focused approach.
Maintaining departmental reports, databases, and files in an organized and up-to-date manner.
Staying informed about resort offerings, departmental standards, and property updates to proactively assist clients.
What we want from you
You bring a natural ease in communication, making guests feel valued and understood from the very first interaction.
Ideally, you've gained hands-on experience in hospitality, reservations, or customer service along the way.
You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal.
Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. You communicate confidently in English and Spanish, and if you have German language skills, this would be an added bonus!
You already hold a valid work permit for Spain
What we inspire you with
An attractive above market salary for your flexible assignment in our hotel
Travel worldwide to our +9500 hotels at great employee conditions ("Explore Rate") and let yourself be pampered – this also applies to your family, partner & parents.
Enjoy the culinary F&B offer in our +9500 hotels with 20% discount
You can enjoy our culinary offerings at a 50% discount
Up to 75% discount on flights if residency is on Tenerife
Extensive corporate benefits with discounts for leisure activities and travel
As a birthday recipient you get an extra special treat (surprise!)
Enjoy our resort as our guest after one year of service
We pay a 13th and 14th salary
Innovative training concepts and our own training university
Advancement opportunities in an international company
Extensive and free of charge culinary offer in our employee restaurant
Uniform provision and cleaning support as needed
Team events, celebrations, and opportunities to celebrate you
Community footprint activities to give back
Comprehensive company medical care
(All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time).
Have we sparked your interest? Then apply here on MarriottCareers with your application documents.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards guide us to be better than the next. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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