Descripción de la oferta
Located on Avenida Tibidabo, our third Casa in the city will include a state-of-the-art gym, a full-service spa and hair salon, an 18 m² outdoor pool, a café, and two floors of club space.The RoleWe are looking for an energetic, personable, and service-driven Club Receptionist to become the welcoming face of Barcelona Pool House. As the first point of contact for our members and guests, you will play a key role in creating memorable experiences and ensuring every interaction reflects the warmth, personality, and service standards of the House.This is an exciting opportunity for someone who thrives in a fast-paced hospitality environment, enjoys building relationships, and takes pride in delivering exceptional guest experiences.Main Duties- Welcome members, guests, and visitors with confidence, warmth, and professionalism.- Manage reservations, enquiries, guest arrivals, and member requests across multiple House outlets.- Handle incoming calls and ensure enquiries are directed efficiently.- Support members with bookings, recommendations, and personalized service.- Coordinate guest lists and assist with events, screenings, and rooftop activations.- Take In-Room Dining orders and maintain knowledge of menus, events, and House offerings.- Act as a brand ambassador, creating positive first and lasting impressions.- Collaborate closely with operational teams to ensure seamless member experiences.What We are looking for- Passion for hospitality, lifestyle, and guest experience.- Excellent communication and interpersonal skills.- A confident and engaging personality.- Ability to remain calm and professional in a busy environment.- Strong attention to detail and organizational skills.- Previous experience in reception, front office, guest relations, membership, or hospitality is preferred.- If you enjoy connecting with people, creating memorable experiences, and being at the heart of a vibrant members' community, we'd love to hear from you.Benefits- Team meal whilst on shift prepared by our chefs- Soho Friends Membership- 50% Team discount on Food & Drink, 7 days a week- Team Room Rates – Any Bedroom, Any House, $100 a night- Birthday Day Off- Discount on Cowshed products and Soho Home (up to 20%)- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.- Continuous training to develop yourself personally and professionally- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.#J-18808-Ljbffr
