Descripción de la oferta
People Hive is supporting a client in the search for a
Customer Service Advisor – eCommerce (Dutch) to join their team in
Benalmádena. The Dutch-speaking Customer Service Advisor will
support eCommerce customers across multiple channels, handling
enquiries, complaints and more complex issues while ensuring a high
standard of customer satisfaction. The role requires strong
communication and problem-solving skills, empathy and the ability
to remain calm under pressure while accurately documenting customer
interactions. Critical Requirements Good English Customer service /
banking-oriented profile Good communication and problem-solving
skills Comfortable handling financial and customer information
Willing to work on-site in Benalmádena initially Available to start
ASAP Native/fluent Dutch What's on Offer Up to 1800€ in bonus
Relocation payment €500 reimbursed after month 1 Location:
Benalmádena Working arrangement: Onsite Employment: Full-time
Languages: Dutch + English Working hours: Mon-Fri 09 AM 6 PM + 2
Saturdays per month Seniority: Entry to Mid-level Industry:
Customer Experience / BPO Salary: €19,200 EUR gross anually People
Hive HR Consultancies LLC is acting as the recruitment partner for
this vacancy. Applications will be handled confidentially and
shared with the client as part of the recruitment process. Job
Reference: PH-DSR-065
