Descripción de la oferta
Imagine this.La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.You start your day in a sunny office in Valencia. You speak English. You help customers feel heard, supported, and valued. No scripts. No cold leads. Just great conversations that make a real impact. Welcome to weWowYour next chapter starts here.At weWow, you’ll work with strong European brands in an international scale‑up environment. This role is part of a pilot strategic partnership with Loop Earplugs, you will be the voice that makes customers’ day: answering questions, solving problems, and creating moments that make them feel appreciated.What will you actually do?Respond to customer inquiries via email, chat, social, and other channelsProvide product advice, support with orders, returns, warranties, and troubleshootingAct as a brand ambassador in every interactionTake ownership of complex cases and proactively find solutionsCollaborate with internal teams to improve processes and the customer experienceShare insights and feedback to continuously improve our products and serviceNo robotic replies. No generic answers. Just genuine conversations that build trust and long‑term relationships. xcskxlj This role suits you if you…Are a native English speakerCare about people and enjoy helping themAre empathetic, emotionally intelligent, and a problem solverThink in solutions, not problemsWork accurately and pay attention to detailThrive in a fast‑paced, high‑growth environmentHave customer service experience (sector experience not mandatory)Sales or D2C e‑commerce experience? Nice to haveWhy this is more fun than other customer service jobsYou get to genuinely help peopleEvery conversation mattersYou become the trusted face of the brandYou contribute to product and service improvementsWhat we offerBreakfast & lunch at the officeSpanish health insuranceFree Spanish lessonsGrowth opportunities within weWowMonthly events, sports & socialsRelocation support to settle in ValenciaAnd most importantly: an international work environment where you’ll quickly feel at home#J-18808-Ljbffr
