Descripción de la oferta
Data Center Engineering Operations Engineer, DCEO Job ID: | Amazon Data Services Malaysia Sdn. Bhd. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You're invited to join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. The Infrastructure Operations (Data Center) Team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintaining the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost. Responsibilities Data Center Engineering Operations (DCEO) Engineer responsibilities include critical facilities management and engineering operations. Key responsibilities are outlined below. Act as the site point of contact for internal and external stakeholders involving communication and relationship management. Meet daily hours of operations, on call requirements, and response during rotations. Manage minor and support major planned and unplanned site works for critical infrastructure, with a solid understanding of the works involved, risks, mitigation and seeking approvals within relevant SLA’s as required. On-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation. Assist in establishing performance benchmarks, conduct analysis, and prepare reports on all aspects of data center facility infrastructure operations and maintenance. Generate change management requests & incident management tickets for DCEO activities. Work with DCO managers (IT), Networking, Logistics, Safety, Security and other leaders and operating partners to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. Establish documentation relevant to technical support of business & facility operations. Support, implement projects to increase current facility capacity, efficiency, sustainability & reliability. Support operating partners in the resolution of any infrastructure engineering issues. Troubleshoot facility and rack-level events within internal Service Level Agreements (SLA). Perform rack installs, rack decommissioning, and facility management. Provide operational readings and key performance indicators to make sure uptime is maintained. Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. Work schedule may change depending on specific site needs; shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations. Basic Qualifications 5+ years of relevant work experience in maintaining electrical, mechanical, HVAC, fire systems experience in a data center or critical space facility. Familiar with concepts and interaction of Service Management systems (Problem and Change). Preferred Qualifications Bachelor’s Degree in Electrical Engineering, HVAC, Mechanical Engineering or relevant technical (military/trade school) degree and relevant experience in a critical environment. Understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units. Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
