Descripción de la oferta
Reports to the Hotel Rooms Director, the Front Office Manager is responsible for all duties of the front desk operation, including staff training, inter‑department communications, and staff scheduling.Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta oportunidad a continuación.ResponsibilitiesResponsible for short and long term planning and the management of the hotel’s Front Office operationsDevelop and recommend the budget, labor cost plans and objectives and manage within those approved plansCoach and counsel employees to reflect Hyatt Service Standards and ProceduresPerform all tasks of a Front Office Staff as needed to facilitate serviceEnsure all operations and cash handling are done per policies and proceduresMaintain excellent communication with the housekeeping departmentMaintain information on prices, rates, specials, packages, programs, etc., while ensuring all staff are trained in all areasAnalyze, investigate, and resolve guest complaintsCreate expectations, lead people, manage processes, and hold people accountable for the agreed upon activities and timelinesCompensationAnticipated compensation range: $75,300 – $97,750 annually, based on experience, education and other factors.Benefits401K Retirement Savings ProgramDiscounted & complementary hotel stays at Hyatt hotels globallyTuition ReimbursementWork‑life benefits including well‑being initiatives such as a complimentary Headspace subscription and local discountsA global family assistance policy with paid time off following the birth or adoption of a child and financial assistance for adoptionDiversity, Equity, and InclusionHyatt is committed to diversity across the board—from hiring and development to partnership decisions—creating an inclusive culture that reflects the global communities we serve. xcskxlj Candidate ProfileThe ideal candidate embodies Hyatt’s core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well‑being, enjoys working with others, is results‑driven, and seeks opportunities for personal and professional growth.#J-18808-Ljbffr
