Descripción de la oferta
Global Education & Retail Excellence Manager
Location: Barcelona, B, ES (also Barcelona/London)
Team: Information Technology • Job type: Permanent
Puig is a major player in the worldwide fashion and beauty industry, offering a portfolio of well‑known luxury brands across fashion, fragrance, makeup, skincare and wellness.
The Opportunity
Reporting to the Global Retail Excellence & Education Head, the Global Education Manager provides end‑to‑end program management of the Retail Academy—our flagship learning platform. The role ensures the Academy is strategically designed, flawlessly executed and continuously improved, combining operational excellence with a strategic mindset to support business priorities across brands and markets.
What you'll get to do
Retail Academy Program Management
Lead the end‑to‑end management of the Retail Academy, ensuring smooth planning, coordination and delivery of all learning initiatives.
Build, maintain and continuously update the global Retail Academy masterplan and calendar.
Coordinate the preparation and execution of in‑person sessions, ensuring high‑quality delivery and a seamless participant experience.
Facilitate learning sessions when needed.
Stakeholder Collaboration & Learning Relevance
Partner closely with Global Education, Brands and Markets to ensure learning content is relevant, impactful and aligned with business priorities.
Act as the main operational point of contact for HR, Markets and Brand Education teams regarding the Retail Academy.
Foster strong collaboration across stakeholders to support the successful rollout and continuous evolution of the Academy.
Learning Impact & Continuous Improvement
Track key participation metrics, including attendance, engagement and completion rates.
Conduct impact assessments and monitor training effectiveness and ROI.
Identify opportunities for continuous improvement using data and feedback to enhance the Retail Academy experience and outcomes.
We'd love to meet you if you have
5+ years of experience in retail education, learning & development, training or academy/program management, ideally within retail, consumer‑facing or transformation environments.
Experience designing, coordinating or managing retail/learning academies or large‑scale learning initiatives.
Proven experience in retail education, L&D or training roles.
Strong program and project management skills, able to manage multiple workstreams and stakeholders simultaneously.
Exceptional communication and stakeholder management skills, effective across global, regional and local teams.
High proficiency in presentations, training materials and learning content coordination.
Strong organizational skills and attention to detail, focused on high‑quality execution.
Experience in fast‑paced, international and cross‑functional environments.
Beauty / Luxury Fashion experience is a must; global/regional experience preferred.
Bachelor/Master degree in Business Administration, Economics or related field.
Fluent English; Spanish and French as a plus.
We welcome creators of all kinds. If you are unsure of meeting all the requirements but believe you have transferable skills, please apply and we will contact qualified candidates.
A few things you'll love about us
An entrepreneurial, creative and welcoming work culture
Range of learning and development opportunities
International company with plenty of opportunities to grow
Competitive compensation & benefits package
Puig is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.
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