Descripción de la oferta
Global SaaS | $28M Series B InvestmentBarcelona/Prague or Remote in EuropeMission: Own self-serve and PLG as a full revenue engine for micro customers – from acquisition and signup to activation, expansion and retention. Design flows where product does most of the work, and add humans only where ROI is highest.Route to Sales/CS).Commercial PM with proven PLG wins in B2B SaaS, strong experimentation mindset and excellent UX instincts for onboarding/activation .Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support team s make customer experience the greatest competitive advantage for driving more revenue.CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia, Glovo and Rakuten. CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.We're looking for a commercial, experiment-driven, and execution-focused Head of PLG to own and scale our Product-Led Growth (PLG) motion for micro customers.Work closely with senior product leadership and GTM leads to align PLG with our broader strategy.Reduce time-to-first-value with sharp UX, smart defaults, and in-product guidance.Identify and fix funnel drop-offs (signup, onboarding, activation, upgrade, expansion) using data, research, and rapid experimentation.When to route to Sales, CSM or CS team.Lead a PLG team of ~2–3 software engineers with a high-velocity, test-and-learn mindset.Work closely with Marketing, Sales, CS, RevOps, and Data to make PLG a company-wide revenue engine, not a silo.Champion product-led thinking across R&D and GTM – using product as the primary lever for growth.You're a commercial PM with proven PLG wins in SaaS~ You're obsessed with UX for onboarding & activationYou're comfortable working with UX/copy to optimize flows, in-app prompts, paywalls, and upgrade nudges.You're able to define a PLG strategy and roadmap, and just as happy to rewrite a paywall, spec a test, or refine a signup step.You're data- and experiment-drivenYou're fluent in funnels, cohorts, and A/B tests, and you can structure clear hypotheses, success metrics, and post-mortems.Leaders Academy & Learning and Development BudgetFlexible working hoursVirtual & physical team buildingsInitial Chat : Meet Josef, our CPTO# By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalk's legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.#
