Descripción de la oferta
Sijainti: Málaga tai ValenciaKielet: suomi ja englantiPalkka: 20.500 vuodessa plus jopa 4.100 bonusta plus yksityinen sairausvakuutus ENGLISH JOB DESCRIPTION About the Role The CLM Representative supports Finnish speaking business clients in managing lifecycle processes, ensuring smooth onboarding, consistent engagement, and efficient issue resolution. You will guide organizations in understanding available digital tools, monitor their usage and help them optimize internal workflows. This position blends account care, analysis, planning and communication, creating a role ideal for those who enjoy long-term client support within an international work environment. Responsibilities Support Finnish speaking clients throughout their lifecycle Assist with onboarding, adoption, engagement and renewals Monitor usage trends and identify opportunities for improvement Provide tailored recommendations based on client needs Maintain structured documentation in the CRM Communicate through calls, emails and video sessions Collaborate with internal teams to escalate or resolve complex matters Participate in coaching sessions and training workshops Contribute to building retention and customer satisfaction plans Candidate Profile Fluent Finnish and strong English Strong communication and customer-oriented approach Comfortable analyzing usage data and identifying trends Organized, proactive and attentive to detail Motivated to work in an international hybrid environment EU work authorization Able to work from Málaga or Valencia Work Conditions Hybrid model in Málaga or Valencia 39 hours per week, Monday to Friday Relocation to Spain Free flight to Málaga or Valencia Airport pickup Shared accommodation provided Support with local paperwork and bank account Ongoing relocation guidance Benefits Private health insurance Paid training and coaching Career development and internal mobility Discounts on gyms, restaurants, shops and services Multicultural work environment Wellness activities and engagement programs #J-18808-Ljbffr
