Descripción de la oferta
Sijainti: Málaga tai ValenciaKielet: suomi ja englantiPalkka: 20.500 vuodessa plus jopa 4.100 bonusta plus yksityinen sairausvakuutusENGLISH JOB DESCRIPTIONAbout the RoleThe CLM Representative supports Finnish speaking business clients in managing lifecycle processes, ensuring smooth onboarding, consistent engagement, and efficient issue resolution. You will guide organizations in understanding available digital tools, monitor their usage and help them optimize internal workflows. This position blends account care, analysis, planning and communication, creating a role ideal for those who enjoy long-term client support within an international work environment.ResponsibilitiesSupport Finnish speaking clients throughout their lifecycleAssist with onboarding, adoption, engagement and renewalsMonitor usage trends and identify opportunities for improvementProvide tailored recommendations based on client needsMaintain structured documentation in the CRMCommunicate through calls, emails and video sessionsCollaborate with internal teams to escalate or resolve complex mattersParticipate in coaching sessions and training workshopsContribute to building retention and customer satisfaction plansCandidate ProfileFluent Finnish and strong EnglishStrong communication and customer-oriented approachComfortable analyzing usage data and identifying trendsOrganized, proactive and attentive to detailMotivated to work in an international hybrid environmentEU work authorizationAble to work from Málaga or ValenciaWork ConditionsHybrid model in Málaga or Valencia39 hours per week, Monday to FridayRelocation to SpainFree flight to Málaga or ValenciaAirport pickupShared accommodation providedSupport with local paperwork and bank accountOngoing relocation guidanceBenefitsPrivate health insurancePaid training and coachingCareer development and internal mobilityDiscounts on gyms, restaurants, shops and servicesMulticultural work environmentWellness activities and engagement programs
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