Descripción de la oferta
We are looking for the very Top Talent...and we would be delighted if you were to join our team!More in details, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.Revise detenidamente toda la documentación de la solicitud antes de hacer clic en el botón de solicitar al final de esta descripción.What we look for?We are looking for Application Operations 2nd Level Support , to contribute in a project with one of our global customer in wealth management.Work Location: Work model in hybrid in Madrid (3 days at the office, 2 WFH),Feel free to apply if you are also open to relocation!Main tasks and accountabilities will be:Ensuring the operation of core banking applications in respect to application management (2nd level support)Processing of incident tickets generated by monitoring systems and the local service desk within SLAsPerforming coordination / communication tasks between incident managers, applications service owners, 3rd-level support and other IT / Business stakeholdersTakeover of periodical on-call duty (weekly 7x24)Administration of change requests, for application related process fulfillmentParticipation in periodic releases on weekendsEngage in projects relating to operational aspects for existing or newly integrated applicationsProcess optimization and automation of repetitive tasks including handover to L1 (Control Center)What do we expect from you?Completed IT training (Degree in Computer Science or other IT related certification)At least 2 years of professional experience in application supportGood Unix know-how (shell scripting is an advantage)Knowledge of Windows OS at server levelKnowledge of Java application server / database / AWA is an advantageITIL Foundation certificationIdeally, experience in banking with a knowledge of financial productsProcess-oriented and analytical approachGood written and spoken English, German an advantageWhat can we offer?23 days of Annual Leave plus the 24th and 31st of December as discretionary days!Numerous benefits (Health Care Plan, teleworking compensation, Life and Accident Insurances).`Retribución Flexible ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Health Care Plan...)Free access to several training platformsProfessional stability and career plansUST also, compensates referrals from which you could benefit when you refer professionals.The option to pick between 12 or 14 payments along the year.Real Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)UST Club Platform discounts and gym Access discountsIf you would like to know more, don't hesitate to apply and we'll get in touch to fill you in detail. We are waiting for you!In UST we are committed to equal opportunities in our selection processes and do not discriminate based on race, gender, disability, age, religion, sexual orientation or nationality. We have a special commitment to Disability & Inclusion, so we are interested in hiring people with disability certificate. xsgfvud Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.
