Descripción de la oferta
Our client, a distinguished name in the gastronomic sector, is actively searching for a seasoned and passionate Jefe de Sala con Experiencia en Vinos to lead their remote operations. This role is specifically designed for an individual who excels in managing front-of-house operations virtually, possesses an in-depth knowledge of wines and spirits, and can guide a team from a distance. You will be responsible for setting service standards, training staff remotely, curating wine lists, and ensuring an exceptional dining experience for patrons, all within a remote-first framework. This position demands exceptional leadership, communication, and organizational abilities, alongside a refined palate and a comprehensive understanding of the hospitality industry. We are looking for a motivated professional eager to contribute to a growing company and shape its service excellence. The vibrant culinary scene in **Oviedo** serves as inspiration, and your expertise will be crucial in maintaining high standards, even when working remotely. We believe in fostering a supportive and challenging environment where professionals can grow and excel. About the Role ¿Es este el puesto que está buscando? Si es así, siga leyendo para obtener más detalles y no olvide enviar su solicitud hoy mismo. Our client, a distinguished name in the gastronomic sector, is actively searching for a seasoned and passionate Jefe de Sala con Experiencia en Vinos to lead their remote operations. This role is specifically designed for an individual who excels in managing front-of-house operations virtually, possesses an in-depth knowledge of wines and spirits, and can guide a team from a distance. You will be responsible for setting service standards, training staff remotely, curating wine lists, and ensuring an exceptional dining experience for patrons, all within a remote-first framework. This position demands exceptional leadership, communication, and organizational abilities, alongside a refined palate and a comprehensive understanding of the hospitality industry. We are looking for a motivated professional eager to contribute to a growing company and shape its service excellence. The vibrant culinary scene in **Oviedo** serves as inspiration, and your expertise will be crucial in maintaining high standards, even when working remotely. We believe in fostering a supportive and challenging environment where professionals can grow and excel. Key Responsibilities Oversee and manage all aspects of front-of-house operations for multiple dining establishments from a remote location. Develop and implement high standards for customer service, ensuring a consistently excellent dining experience. Curate and manage comprehensive wine lists, including selection, inventory, pricing, and staff training. Conduct virtual training sessions for front-of-house staff on service protocols, wine knowledge, and upselling techniques. Manage reservations, table assignments, and guest relations through virtual communication channels. Monitor customer feedback and implement improvements to service quality. Collaborate with kitchen teams and management to ensure seamless coordination between front and back of house. Develop and manage departmental budgets, controlling costs while maximizing revenue. Stay updated on industry trends, particularly in wine and spirits, and share knowledge with the team. Ensure compliance with all health, safety, and hygiene regulations in a remote context. Requirements Minimum of 7 years of experience in hospitality management, with at least 4 years in a Head Waiter or Maître d' role. Extensive knowledge of international wines, spirits, and other beverages, including varietals, regions, and pairing. Proven experience in developing and managing wine lists. Demonstrated leadership and team management skills, particularly in a remote setting. Excellent communication, interpersonal, and problem-solving skills. Proficiency in using reservation systems and virtual communication platforms. Ability to work independently and manage time effectively in a remote environment. Strong understanding of P&L statements and financial management within a hospitality context. Formal wine certification (e.G., WSET, Court of Master Sommeliers) is highly advantageous. Fluency in Spanish is required; English proficiency is a plus. Benefits This fully remote position offers the flexibility to work from anywhere, providing an excellent work-life balance. Our client provides a competitive salary, comprehensive health benefits, and significant opportunities for professional growth. You will have access to cutting-edge training programs focused on wine education and service excellence. Join a reputable company that values its employees and invests in their development. xkdbapo The role offers the chance to influence the hospitality standards in regions like **Asturias** from your own home, impacting guest experiences significantly. #J-18808-Ljbffr
