Descripción de la oferta
Position Title
LD Intern Iberia and MedNa (F/M/X)
Location
Madrid, Spain
Job Summary
As a Learning & Development Intern – Iberia & Mediterranean North Africa, you will support the Accor Academy team in the administrative and operational management of training activities. Your key responsibilities include ensuring smooth execution of training programs and supporting the L&D Manager in day‑to‑day operations, contributing to a high‑quality learner experience.
Responsibilities
Manage training enrolments and maintain participant lists
Coordinate training logistics, schedules, and room bookings
Support the administrative follow-up of training sessions
Handle FUNDAE documentation and ensure compliance
Collect and consolidate participant data from hotels
Prepare and distribute training materials and certificates
Maintain and update training databases and tracking tools
Support reporting and data analysis (mainly in Excel)
Use internal systems (Learn Your Way, Aspen, Beteam) to track training activities
Assist with communication, translations, and general team support
Qualifications
Strong proficiency in Microsoft Office tools, especially Excel (data tracking, processing, and basic reporting), Outlook and PowerPoint.
Strong attention to detail and organizational skills.
Ability to manage and process data accurately.
Ability to handle multiple tasks and priorities simultaneously.
Structured, reliable, and proactive working style.
Currently studying (Bachelor’s or Master’s) in HR, Business, or related field.
Fluent in Spanish (written and spoken).
Professional level of English (minimum B2).
Knowledge of French or Italian is a plus.
Interest in Learning & Development and international environments.
Benefits
Unique opportunity to develop your career with worldwide Augmented Hospitality leaders.
Package of benefits and perks, including discounts for hotels worldwide and an annual bonus based on your performance.
Work in a multi‑national team.
Hybrid work model (3 days in the office + 2 days at home).
Talent development opportunities.
Corporate Social Responsibility activities.
Local benefits.
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