PSA BDP Algete, Community of Madrid, Spain Job Description Coordination and execution of customer orders in accordance with their requirements and/or procedures based on PSA BDP Ethics. Contact with the dedicated customer for instructions / reminder Processing of agent and early warning messages (network contact) Communicate information to customers and partners in parallel Handling of anomalies / disputes Proposal for corrective and preventive measures Contact with the warehouse and other subcontractors Duty to inform and advise the customer on the formalities of international movement of goods Duty to communicate the information of the files in charge to his hierarchical manager Monitoring the quality of service center services. Create SOP’s when require to support the offshoring process. Trouble shooting to proactively find suitable solutions in time and manner to the customer. Job Requirements 2-3 years of experience of logistics and forwarding operations/regulations and documentation or Degree in Logistics Preferable a professional degree by a licensed educational institution specialized in logistics and forwarding. Computer literacy with Microsoft Software applications and/or other market leading software applications. Good communication skills in English (B2 level minimum) Seniority level Entry level Employment type Full-time Job function Other Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at PSA BDP by 2x Get notified about new Service Coordinator jobs in Algete, Community of Madrid, Spain . #J-18808-Ljbffr