Descripción de la oferta
About the companyAt Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.” By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology. With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Priceline, Google, and Uber. Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs. Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.About The RoleRemote Europe or Hybrid in Barcelona / PalmaNuitee is hiring a Demand Operations Manager to own the demand partner onboarding journey and build the team behind it. You'll be the person who takes a partner from signed contract to their first 10 bookings: coordinating onboarding end to end, keeping BDMs, Customer Support, and Finance aligned, and building the small Implementation team that will carry this work forward. This is a new role at Nuitee, and a new team, your job is to be that owner, the person who keeps every step, from contract to first bookings, moving. A good way to think of it is: you're the single thread connecting the partner, the sales team, and everyone internally who needs to make onboarding happen.What makes it interesting for you:You own the entire partner journey, from signed contract to a partner's 10th booking, and you decide how that process worksYou build something from scratch: the SOPs, the SLAs, and the KPIs you create become how Nuitee runs demand onboarding going forwardYou work cross-functionally with BDMs, Customer Support and Finance, gaining a full view of how partners move through the businessYou build and lead a team of your own: lead the Implementation team that carries this work forward as partner volume grows.Nuitee has grown 10x since 2022 and stayed profitable the entire time, backed by a $48M Series A led by Accel. That growth is exactly why the gap between signed and live has become too costly to leave unowned, and why this role exists now.The kind of problems you'll work on:How do we get a signed contract to a live, transacting partner faster?How do we build the SOPs, SLAs, and KPIs that let onboarding scale, instead of relying on ad hoc effort?How do we balance high-impact priorities with a consistent, scalable onboarding experience for every partner?How do we hand a validated partner over to the Client Account Manager team in the best possible shape?This role fits someone who:Has proven experience designing and implementing SOPs, SLAs, and KPIs from scratchHas managed people before. It doesn't need to be a large team, but you know how to hire, lead, and develop oneIs comfortable working in HubSpot and JIRA, or picks up new tools fastUnderstands how partner or client onboarding works, and isn't intimidated by cross-functional coordinationIs organised and structured, able to run multiple onboarding pipelines at once without dropping any of themIs comfortable with ambiguity: this role and its processes are being built from scratchTravel industry experience is a plus, not a requirement. What matters more is how quickly you get up to speed in a new domain. You will do well here if you are hands‑on, organised, and energised by owning a process end to end.This is less suited to someone who wants a fully defined playbook from day one, prefers to stay behind the scenes, or needs heavy structure before they can move.If that resonates, we'd love to hear from you. You can apply with your LinkedIn profile or CV. The interview process is straightforward and typically takes 2 to 3 weeks.Why Nuitee?At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it.Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify, we’re equipped to scale our ambition globally.Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.Global Impact: Our infrastructure supports partners like Google, Grab, worldwide fintechs, superapps, travel companies and othersAI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions.By joining Nuitée, you’ll be part of a team that’s building a category‑defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi‑trillion‑dollar industry, and grow with us—Nuitée is the place for you.By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.
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