Descripción de la oferta
We are looking for a Material & Business Partner Master Data Specialist, who will be responsible but not limited to supporting the different company plants with Master Data requests such as creation & maintenance of material & business request in SAP or any additional system part of the business process. This person will report directly to the Head of Master Data and will be based in Barberà del Vallès (Barcelona). Main functions: Maintain, change or create Business Partners (vendors, customers, employees) master data related requests in SAP (R3& S4) plus any additional CRM system where will be required. Responsible for master data quality and accuracy, Ensure and enforce proper usage of country specific and Siegfried procedures. Act as the first point of contact for those affiliates where the support will be provided. Monitoring activities as errors the different business users could face related to master data objects. Supporting Activities part of the migration projects such as training, data mapping guidance, acting as a Super User of the global master data department. Knowledge Management: Build up and maintain an internal knowledge base related to the supporting plants. Incident handling activities: Handling incidents & emails, supporting business users and global IT colleagues with changes or errors related to master data objects. Testing master data objects for IT implementations in test & development SAP systems, participate in technology projects, providing functional analysis and testing and scripted regression testing, identify opportunities for process improvement and assist in their implementation, Escalate user support issues and enhancement requests to the IT Support Team and track to conclusion. Conduct trainings end user and professional training to the organization, Training material preparation and delivery (including delta training) – using Train the Trainer and end user concepts. Create/maintain and follow up on cases/tickets with adequate quality and in a timely manner in order to achieve the best response and end-to-end resolution time. Liaise between other groups and the business, by reviewing feedback related incidents and sharing the knowledge and instructions with the Requestor on the adequate level. What are we looking for? Languages: Excellent English written and verbal. German is a plus. Qualifications: Demonstrated communication skills with a focus on customer service. Support the process improvement and best practice implementations. Maintain Excellent Key Performance Indicators and takes care of internal operation improvements. Ability to collaborate cross-functionally with data owners, stewards, and business units to ensure alignment with governance practices. Required Experience: 3+ years of experience in Master Data Materials & Business Partners. Supply Chain is a plus. 5+ years of experience in Multinational environment & experience in system support. 4+ years of Advanced SAP experience. University degree in finance, informatics or business administration. Data migration experience. Strong understanding of data quality and regulatory compliance. Desirable Experience: Project management experience. Experience with CRM systems such as Salesforce. Data Governance concept & processes. What do we offer? Annual bonus Health insurance Subsidized on-site canteen Restaurant vouchers Free parking Other benefits
