Descripción de la oferta
Microsoft Dynamics 365 Developer – Customer Service / Copilot Workspace
Location: Hybrid in Madrid, Barcelona, Málaga, Logroño or Remote in the rest of Spain. Full-time.
About the Role
We are looking for a Microsoft Dynamics 365 Developer with hands‑on experience in Dynamics 365 Customer Service, focused on the development and integration of solutions within the Copilot Service Workspace. You will join an international technology consulting environment, contributing to the evolution of customer service platforms and integration layers built on Microsoft technologies. The role combines Dynamics customization, frontend development, and integration work within modern customer support ecosystems.
What you’ll do
Configure and customize Microsoft Dynamics 365 Customer Service solutions
Develop and maintain integrations within Copilot Service Workspace
Implement and configure Channel Integration Framework (CIF) integrations
Develop frontend logic and custom behaviors using JavaScript / TypeScript
Work with Microsoft APM SDK for application integrations within Dynamics
Collaborate with backend and integration teams to ensure end‑to‑end functionality
Ensure performance, maintainability, and usability of implemented solutions
What we’re looking for
Experience working with:
Microsoft Dynamics 365 Customer Service
Copilot Service Workspace
Channel Integration Framework (CIF)
Strong frontend development skills with:
JavaScript
TypeScript
Experience integrating external applications into Dynamics environments
Understanding of customer service workflows and CRM ecosystems
Ability to work collaboratively within distributed teams
Nice to have
Experience with Microsoft APM SDK
Experience in enterprise integration environments
Experience working with containerized architectures or integration layers
Previous experience in international consulting environments
Work model
Hybrid model in:
Madrid
Barcelona
Málaga
Logroño
Remote from other locations within Spain
Note
We are looking for hands‑on profiles with strong Dynamics 365 experience and integration capabilities, comfortable working in collaborative and fast‑paced environments.
Application process
Si cumples con los requisitos, aplica acá mismo.
Si no es para ti, compártela con tu colega que cumpla los equisitos!
¡Gracias!
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