Descripción de la oferta
YOUR JOB: Operations Intern Your contribution to Dcycle will be critical and exceptional. Your focus will be on supporting and driving operational excellence across the organization, helping answer a fundamental question for a growing company: How can we scale effectively and sustainably? You will design and implement improvements across various operational projects at Dcycle, reporting directly to the Head of Operations and helping the Talent team. You will achieve this by participating in cross‑functional initiatives, collaborating with different teams, speaking directly with stakeholders across the company, and having the freedom to propose and execute solutions you find most impactful. At Dcycle, interns are empowered with both responsibility and autonomy to make meaningful contributions. You will continuously research and apply innovative practices to tackle emerging operational challenges. In 2025, Dcycle faces two major challenges: tripling the company’s revenue and scaling internationally. As an Operations Intern, your work will play a pivotal role in addressing these challenges by ensuring our internal processes and strategies are aligned with our ambitious goals. YOUR RESPONSIBILITIES Operational Support & Strategic Initiatives Assist in making Dcycle scalable while keeping it efficient. Your role will involve supporting operational tasks across different areas of the company, from audit to implementation, to ensure we can execute effectively. You’ll also help in identifying inefficiencies and optimizing existing processes to empower teams and drive business growth. Data Tracking & Process Improvement Support the team in tracking key metrics related to growth, churn, and expansion. You will help analyze operational data, identify bottlenecks, and assist in creating actionable insights to improve workflows and operational performance. Support the development of systems to ensure information flows easily, decisions are made quickly, and resources are allocated efficiently across teams. Process Documentation & Standardization Assist in building a single source of truth for internal data and help standardize procedures across different teams. You’ll help in creating and maintaining process documentation that aligns with Dcycle’s vision for a scalable, frictionless internal operating system. Additionally, you’ll help develop systems that promote collaboration, communication, and data accessibility, aiming to eliminate silos and inefficiencies. Growth & Expansion Support Support operational initiatives related to Dcycle’s growth strategy. This could involve helping optimize sales processes to scale more effectively, assisting with churn reduction initiatives, or researching best practices for market expansion. Communication & Cross‑Department Coordination Help improve communication across departments by supporting the implementation of new systems that ensure smooth and timely information flow. This may involve assisting with interdepartmental coordination and ensuring the right data and decisions reach the right teams. Efficiency & Scalability Support Work alongside the Operations team to implement scalable systems that enhance the company’s ability to grow without increasing complexity. Your role will also involve making sure that Dcycle’s internal processes amplify human capacity and allow teams to operate autonomously within a structured and efficient framework. WHAT WE’RE LOOKING FOR General Skills A proactive and high‑energy approach, with a strong ownership mentality. Strong communication skills, able to learn quickly and adapt to new challenges. Fluent in both English and Spanish (spoken and written). Positive attitude and a collaborative spirit with a good sense of humor. Detail‑oriented with an eye for spotting inefficiencies. Technical Skills Familiarity with process optimization, project management, or operational tools. Basic understanding of analytics and reporting tools. Background in Operations, Business Administration, or related fields. Comfortable with platforms like Google Sheets/Docs, Notion, Slack or any internal systems used for tracking tasks and projects. WHAT YOU’LL LEARN How to design and implement efficient operational systems in a fast‑paced startup. The critical role of data and communication in scaling a business. How to balance creativity with operational efficiency. First‑hand experience with the challenges of scaling an operations team in a rapidly growing company. Exposure to key operational functions like churn management, growth strategy, and M&A processes. WHAT WE OFFER Full‑time paid internship: 700€ / month Mentorship and feedback to accelerate your learning. Flexible work: hybrid with 2 remote days/week after onboarding. Team‑building retreats every year. Cobee card & subsidized training. 22 vacation days / year. Strong potential for full‑time hire post‑internship. WHEN YOU WILL DO IT Full‑time, 40 hours per week, Monday to Friday (flexible start between 8:00 - 9:30 AM and end between 5:00 - 6:30 PM), with an early finish at 3:00 PM on Fridays. #J-18808-Ljbffr
