Descripción de la oferta
Pollen is a venture-backed company on a mission to decarbonize and electrify the way people and things move around in cities.Solicitar este puesto es sencillo. Desplácese hacia abajo y haga clic en "Solicitar" para ser considerado para esta posición.We've developed a universal swappable battery that fits most 50cc and 125cc electric scooters, available through a subscription service backed by a network of automated swap stations.We are a Lisbon-based startup, currently operating in Portugal and starting our expansion into Spain.You'll start with Valencia, our first Spanish market: building the operational foundations, onboarding our 3PL partners, supporting our first clients, and ensuring stations perform from day one.As the network grows, you'll be building the playbook for how Pollen scales.This is a role for someone who is energised by building in the field, comfortable with the uncertainty that comes with early-stage expansion, and able to move between cities as the network grows.You'll report to the General Manager Iberia and work closely with our operations, customer support, and maintenance teams based in Lisbon.The ideal candidate is comfortable being based in Valencia in the first months, and open to relocating as the network grows.Own the end-to-end launch plan for each city: go-live timeline, station readiness checklist, 3PL onboarding, and local permit coordination Be the point of contact between operations team in the HQ and local players: station locations, logistic and maintenance partners, clients and users Be the ongoing point of contact for 3PL partners, hold them to agreed procedures, resolve recurring problems, and flag performance issues Write SOPs and process documentation that local teams and future hires can own and operate independently Feed ground-level insights back to the GM Iberia to inform decisions on network performance and expansion priorities You'll collaborate closely with the GM Iberia to stay aligned on priorities and with our field maintenance team to resolve technical issues efficiently. xcskxlj Fluent in Spanish, working level English ~ Based in Spain and willing to move between cities as the network grows, flexibility on location is essential for this role.Familiarity with Spanish regulatory processes for logistics or mobility services
