Descripción de la oferta
Overview
In this role you will lead day-to-day payroll operations and drive efficiency across global workflows. You will partner with cross‑functional teams to streamline tools, ensure compliance, and strengthen risk controls as we scale. You’ll focus on automation, process improvements, and delivering a high‑quality, customer‑centric operating model. This is a chance to shape how Deel supports millions of workers worldwide and accelerate your leadership career in a fast‑growing SaaS company.
Compensaciones / BeneficiosStock grant opportunitiesremote work flexibilityWeWork access (where applicable)inclusion and diversity commitments
ResponsabilidadesManage day-to-day operational workflows and identify efficiency improvementsSupport automation initiatives to reduce manual processes and improve accuracy and speedPartner with cross-functional teams to streamline tools and processes for internal teams and customersEnsure adherence to operational controls, compliance requirements, and risk management practicesContribute to fraud prevention and regulatory alignment efforts by maintaining strong operational standardsMonitor operational performance metrics and escalate risks or gaps to leadershipDrive customer-focused process improvements to enhance turnaround times and escalation handlingExpand and improve self-service options to reduce dependency on manual supportImplement regular feedback loops to capture insights and inform continuous improvementCoordinate operational readiness for new product or market launches with stakeholdersAssist with go-to-market initiatives by removing bottlenecks and ensuring smooth adoptionTrack and report operational outcomes, providing insights and recommendations to leadershipExecute operational projects and strategic initiatives with senior leaders
Requisitos principales5+ years of experience in operations, preferably in Tech/FinTech start-upsDemonstrated ability to manage and mentor small to mid-sized teamsStrong problem-solving, detail orientation, and a solutions-oriented mindsetKPI-driven with experience tracking and improving performance metricsExposure to process automation and operational toolingBackground in FinTech, consulting, banking, or fast-paced start-ups preferredStrong analytical skills with ability to turn data into actionable insights; SQL familiarity a plusCollaborative team player with high energy and a bias for actionproblem-solvingcollaborationbias for actionprocess automationoperational toolingSQL familiarity
