Descripción de la oferta
The Team Behind We are an international team of passionate, humble, and dynamic professionals gathering each individual’s potential and contributing in many different ways to the same mission. We believe in an open culture where bright ideas and excellence come from a great combination of enthusiasm, expertise, and—why not?—fun! In the Pre-Sales team, our motto is simple: WE ARE A TEAM! We bridge the gap between commercial strategy and deep technical execution. The Role As a Pre-Sales / Sales Enginee r, you will own the technical and functional solutioning for our strategic enterprise deals. Working as a key liaison between Sales, Product, and Engineering, you will navigate complex technical environments (APIs, Webhooks, CRMs, POS integrations) to architect highly tailored, viable solutions that solve a retailer's business goals. This role balances high-impact technical delivery with strategic sales enablement. You will be directly measured on accelerating revenue velocity, optimizing RFP efficiency, and maintaining a near-zero post-sale technical mismatch rate. Key Responsibilities 1. Technical & Functional Solutioning Architect Proposals : Lead the design and preparation of accurate, comprehensive technical/functional proposals aligned with our modular capabilities. Advanced Product Demos : Conduct and lead tailored, high-impact product demonstrations showing how our product works. Resolve Client Doubts : Act as the primary technical point of contact during the sales cycle to resolve prospective clients' high-level technical, feature, and integration doubts. Proof of Concept (POC) Ownership : Collaborate with Sales to fully define, scope, document, and execute successful POCs. 2. Proposal, Bid, & Documentation Management RFI/RFP Responses: Review, analyze, and own the technical/functional response documents for enterprise RFIs and RFPs, consulting with Product and Integrations teams to ensure complete accuracy. Centralized Knowledge Assets : Maintain and scale a centralized pre-sales repository. Generate updated feature decks, solution architecture diagrams, and proposal templates reflecting new product releases and API updates. 3. Cross-Functional Collaboration (RACI Best Practices) To drive efficiency and prevent friction, this role operates under strict RACI (Responsible, Accountable, Consulted, Informed) boundaries. Sales Enablement: Empower Account Executives by leading regular internal training sessions on core modules and updated product messaging, boosting initial client engagement. Product & Integration Liaison: Act as the strategic loop translating client needs back to Product and Engineering, while ensuring that whatever solution is sold is 100% technically viable post-sales. Process Standardization: Contribute directly to standardizing a demand-management workflow for all incoming pre-sales requests (e.g., Deep Dives, POCs, Ad-Hoc Proposals). Requirements & Qualifications. Experience: +3 years of experience as a Pre-Sales Engineer or Solutions Architect selling complex B2B SaaS enterprise software, preferably within the Retail, Grocery, MarTech, or FinTech sectors. Technical Domain: Strong technical literacy in cloud-native infrastructures (e.g., Google Cloud Platform), AI Tooling (Claude, Gemini, ChapGPT), REST APIs, real-time webhooks, SDKs, and data ecosystems (e.g., BigQuery, CRMs, and complex POS systems). Communication Master: Exceptional communication skills with a proven track record of translating complex technical concepts into business value for C-level executives and non-technical stakeholders. Project Delivery: Demonstrated hands-on experience owning projects end-to-end, managing timelines, and coordinating cross-functional resources across Product, Engineering, and Revenue. Languages: Proficient/Fluent in both English and Spanish. Education: University degree in Computer Science, Engineering, Mathematics, or a related technical field, or equivalent practical enterprise experience. Mindset: A high-energy, creative problem solver who thrives in a dynamic, fast-paced scaling environment.
