Descripción de la oferta
Experteer Overview Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. In this role you will analyze and redesign NN Spain's business processes within the Strategic Transformation Office to boost efficiency, compliance, and customer experience. You will collaborate across functions to translate insights into practical process improvements, using BPM methodologies and governing the MAVIM platform. The position offers visibility, cross-functional exposure, and growth in process transformation. You will contribute to shaping end-to-end processes and drive sustainable, long-term change.Compensaciones / Beneficios• Lead redesign of existing processes and design of new ones with process owners• Analyze customer journeys, pain points, and improvement areas for end-to-end enhancement• Maintain and evolve the critical process map aligned with strategic goals• Govern and develop the BPM platform MAVIM at platform and content levels• Support transformation projects by defining requirements from a process perspectiveResponsabilidades• Experience in process analysis and redesign (minimum 3 years)• Educational background in Business, Economics or Engineering• Knowledge of BPM methodologies and tools: BPMN 2.0 xcskxlj and MAVIM, ADONIS or similar• Understanding of regulated environments; experience in insurance or financial services is a plus• Advanced English (C1)• Continuous improvement mindset; Lean or Black Belt certifications valuedRequisitos principales• autonomy• work-life balance• continuous learning• professional development• internal mobility• meaningful impact
