Descripción de la oferta
Solution Designer – French Speaking at Sage
3 days ago. Be among the first 25 applicants.
French speaking Solution Designer. Shape the future of customer experiences. Drive innovation. Make an impact.
As a Solution Designer, you’ll play a pivotal role in creating high‑quality products and services that delight customers and deliver real business value. Acting as the bridge between business needs, technical teams, and stakeholders, you’ll define problems, design solutions, and guide execution across the entire product lifecycle.
What you’ll do:
Collaborate with product managers, engineers, architects, and customer‑facing teams to turn ideas into scalable, robust solutions.
Translate complex requirements into clear, actionable designs that balance innovation with practicality.
Leverage artificial intelligence tools to analyze complex problems, explore design options, assess risks, and accelerate the production of deliverables (specifications, diagrams, impact analyses)—while retaining full ownership and accountability for final design decisions.
Assess risks, resolve challenges, and ensure smooth delivery of solutions that meet quality standards.
Influence the direction of products and services used by thousands of customers.
Support teams during complex issues, providing clarity and driving continuous improvement in delivery processes.
Why this role matters:
You won’t just design solutions—you’ll shape the evolution of products that impact thousands of users. This is a role for someone who thrives in complexity, loves solving problems end‑to‑end, and wants to leave a lasting mark on the customer experience.
What we’re looking for:
A strategic thinker with strong problem‑solving skills.
Someone who can navigate ambiguity and bring clarity to complex environments.
A collaborator who enjoys working across teams and influencing outcomes.
Fluency in French is mandatory, as this role specifically supports the French market.
Hybrid – 3 days in office, 2 days at home.
Key responsibilities and decision‑making:
Provides an outstanding customer experience through high‑quality products and services.
Defines the problem, manages requirements and risk escalation, designs the solution and coordinates communication.
Plans, tracks estimation and reports on the progress of their own work and that of relevant team members.
Collaborates with other solution designers and stakeholders and builds and manages effective stakeholder relationships.
Deepens their knowledge of Sage’s analytics, technologies, organisation and processes, as well as relevant domains.
Shapes and influences the product or service, sometimes by encouraging and protecting the team, sometimes by imposing a radical challenge.
Contributes to guiding, inspiring and developing junior team members.
Supports delivery teams in case of complex issues or when mediation is needed, including by taking responsibility for answering questions raised.
Ensures that deliverables’ content is appropriate and of high quality.
Is accountable for their own personal development and seeks opportunities to further expand their role.
Troubleshoots and analyzes problems.
Benefits
Flexible benefits: exchange part of your salary and make tax savings on health insurance, meal and transport vouchers, childcare, and training.
Well‑being: Free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self‑care and parenting resources through the Cleo app.
Flexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program.
Annual leave: 23 working days of vacation, 5 paid days per year for volunteering, and 5 additional paid days annually for personal or professional development.
Extended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service.
Financial support: Life and disability insurance, salary advances of up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate.
Health and Safety Responsibilities
Fostering the safety culture, by leading with your own example.
Following established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace.
Participating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues.
Seniority level
Entry level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
Software Development
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