Descripción de la oferta
Arbolus is the next-generation customer diligence platform, redefining how private equity investors and consultants access real, actionable, and differentiated customer insight on SaaS and technology companies.At the core of our platform is the world’s largest database of attributable B2B customer reviews, giving investment and origination teams direct access to unique customer sentiment and a true strategic advantage to run faster, more confident diligence on the world’s leading software assets.Since 2018, we’ve redefined the traditional expert network model with a tech-driven approach that delivers high-impact insight at the speed of modern dealmaking. Arbolus stands out through its unique database of customer reviews accessible via the Arbolus Customer Review Library, Canopy, our market-first automated Q&A tool, and our unmatched standard of client service, because great technology should always be backed by great people.Headquartered in London, Arbolus is a venture-backed scale-up with 170+ employees across four global hubs, including Barcelona, New York, and Gurgaon. Following a $20M Series B, we are rapidly expanding our U.S. presence as we execute our mission: to digitize human knowledge and make it instantly accessible and actionable.About The RoleThe Professional Services team is right at the core of Arbolus and is responsible for providing best-in-class service to our clients around the world.As an Associate in the Professional Services team, you will research a wide variety of topics and sectors, and you will recruit and establish connections with thought leaders around the world.In this role, you will start gaining exposure and establishing relationships with Arbolus clients, helping them make well-informed business decisions by connecting with Arbolus experts.Key Responsibilities You Will Be In Charge OfBuild and develop relationships with Arbolus clients through project execution, phone/in-person client meetings, and overall account management.Provide day-to-day support on client projects.Balance multiple, concurrent, time-sensitive research requests.Responsible for sourcing and recruiting leading experts based on client needs, utilizing online research and networking.Screening new and existing experts via phone and email to ensure project relevance.Onboarding new experts to the Arbolus platform.Develop relationships with thought leaders and experts across a variety of industries.Close collaboration with Senior Associates, Project Leads, and Account Managers across international teams.This role directly reports to the Professional Services Manager and is based in our Barcelona office, working in Central European Time hours.About YouWe are looking for curious and ambitious people who are eager to learn, to achieve success, and contribute to Arbolus’ business growth.Requirements To Succeed In This RoleStrong academic background: Finance, Business, HR, Research, EconomicsMinimum of 1-2 years of experienceExperience/Confidence in cold outreach and outbound callsExcellent written and verbal communication skillsExcellent time management and organizational skillsDesire to work in a sourcing/lead generation type of role and ability to work in a fast-paced, results-oriented environmentThe ability to speak with stakeholders at all professional levelsNative level of English; any other European language is a plusNice to havePrevious experience in a start-up or fast-paced environmentFamiliar with the expert-networking industryWhat We OfferUncapped bonus on top of your base salary25 days of paid time off per year + all local bank holidaysFlexibility with local bank holidaysPrivate health insuranceFlexible remuneration for meals and transport (Coverflex)Relocation package to help you with your move to BarcelonaTop-notch equipment to make our work efficient and smoothFree coffee, tea, and snacks to boost our energy during the dayLast Monday of each month, we provide an office breakfast to start our week, and an office lunch voucher 2 days a weekRegular social activities are managed by our local Social CommitteesHybrid working schedule (3 days in the office and 2 days from home per week)Discounts for Kleta, Urban Sports, and various restaurants around the officeWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.Arbolus is committed to providing reasonable adjustments for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or adjustment in completing your application, due to a disability, email us at talent@arbolus.com. Please put "Reasonable Adjustment" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.Please note that we are unable to sponsor or take over sponsorship of an employment Visa at this time. All job applicants must be authorised to work for any employer in the country where the position is indicated to be based.
#J-18808-Ljbffr
