Descripción de la oferta
Do you have a passion for hospitality and a natural talent for creating exceptional experiences? Are you excited by the idea of working in an exclusive, members-only premium fitness club?The I/O Marbella is looking for a Front Desk & Member Experience Ambassador to join their dynamic team in Marbella. As the first point of contact for our members, you will play a vital role in shaping their experience and upholding the high standards that define The I/O Club.We are looking for a service-driven, energetic, and professional individual who thrives in a fast-paced, high-end environment. A background in hospitality or premium customer service is highly valued, along with a genuine passion for delivering outstanding service.Welcome and assist members with professionalism and warmth.Ensure a seamless and exceptional experience at every touchpoint.Provide detailed information about club services and offerings.Manage bookings, payments, inquiries, and issue resolution.Anticipate and respond to member needs and requests.Support new member registration and onboarding.Manage class and personal training reservations.Process payments and maintain accurate records.Resolve any issues or questions efficiently and empathetically.Participate in club opening and closing procedures.Previous experience in front desk, guest relations, or as a hostess in high-end environments.Fluent in English and Spanish; other languages are a plus.Excellent communication and interpersonal skills.Ability to stay calm and organized in a fast-paced environment.A polished, professional appearance and attitude.We Offer You:The chance to be part of a unique and exclusive fitness & lifestyle club.International and dynamic working environment.Growth opportunities within a premium brand.
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