Descripción de la oferta
Lumon is a leading financial services company specialising in foreign exchange and international payments. We are passionate about empowering individuals and businesses to effortlessly manage their overseas transactions. Our mission is to become the world’s most trusted currency partner and this underpins everything we do.At Lumon, we believe in building trust through transparency, collaboration, and a shared commitment to achieving our goals. With big ambitions and a bold vision, Lumon is the ideal place for those with the drive, ingenuity, and passion to help us reach them.The Sales & Operations Team is essential to the growth of Lumon’s Private Division and carries out important tasks to support our international sales teams as well as ensuring the smooth running of each international office.In a nutshell, you will…Ensure the office is open during working hours and ready to receive customers and partnersWelcome and support in-office visitors and staff in a friendly and professional mannerCarry out various tasks to support the partner, dealing and onboarding teams, such as calls to verify customer bank details, touch‑point calls to potential customers, collating customer documents to comply with due diligence and ensure smoother transactions…Assist the local sales team with event planning as neededOversee office management, ensuring smooth daily operationsYou should apply if…You have experience in customer service roles, phone based and customer facingYou are organised, proactive, and thrive in a fast-paced, international environmentYou are fluent in both Spanish and English.You have a solid working knowledge of Microsoft Office (especially Excel and Outlook), and are comfortable learning new systems or toolsYou have strong attention to detail and take pride in producing high- quality work, even when juggling multiple tasksYou’re a natural problem solver who enjoys improving processes and making things run more efficientlyYou’re comfortable working both independently and as part of a team, and can communicate effectively with stakeholders at all levelsThe interview processUp to 30 minutes with our talent team (Call/video)30 minute call with Hiring Manager (Video)30 minute call with Operations Manager (Video)Final stage in-person interview with hiring manager or regional sales managerOur average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions.Please complete the application below and submit your CV in English
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