Descripción de la oferta
A global software vendor is seeking a Support Delivery Lead in Gijón, Spain, to manage customer issues and provide 3rd line support. The role involves engaging with customers, managing support tickets, and ensuring service quality. Candidates should have extensive Microsoft Dynamics experience and strong communication skills. The position requires effective problem-solving ability and a customer-focused approach, ensuring customer satisfaction within service level agreements. This is an opportunity to work in a dynamic support environment with a focus on service excellence.#J-18808-Ljbffr