About the Company: SMT is a technology-driven professional services and intelligence company that transforms how organizations engage with customers, employees, communities, and stakeholders. In partnership with global leaders, SMT delivers best-in-class Experience Management technologies. In today’s digital era, customer experience is essential for attracting, retaining, and engaging customers, talent, and influencers. Lead implementation projects from discovery and design to testing, training, and go-live. Define project plans and schedules, proactively managing risks, issues, and dependencies. Coach and support the project team, ensuring goals are met and results are of high quality. Candidates must be fluent in both English and French. Project management experience, ideally in SaaS or technology settings. Bachelor’s degree or equivalent experience. Excellent organization and problem-solving skills for complex projects. Ability to handle multiple priorities with a commitment to quality and client satisfaction.