Descripción de la oferta
A global technology company is seeking a Senior Quality Assurance Specialist in Madrid. In this critical role, you'll ensure high-quality, consistent customer support by assessing interactions and collaborating with teams to enhance service standards. Ideal candidates have proven experience in customer support QA and analytical skills. Responsibilities include reviewing support interactions, providing feedback, and tracking quality metrics. This position plays an essential part in delivering exceptional customer experiences in a dynamic environment.#J-18808-Ljbffr
