Descripción de la oferta
A leading IT support firm is seeking a Remote IT Support Analyst (Level III) in Madrid to provide expert-level technical assistance. Responsibilities include resolving complex IT incidents and mentoring junior analysts, with a focus on ensuring service excellence in a hybrid remote setting. Candidates should have at least 5 years of experience, a bachelor's degree in IT, and strong technical skills across various platforms. The role features a freelance full-time contract with competitive compensation and the opportunity to work on long-term projects.
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