Descripción de la oferta
Take your career to the next level with Amaris Consulting as a Senior UX Researcher in Service & Digital Experience.
Become part of an international team, thrive in a global group with €800M turnover and 1,000+ clients worldwide, and launch your next challenge in a hybrid agile hub right in the heart of Barcelona.
Qualifications and Experience
Bachelor’s or Master’s in UX Research, Service Design, Psychology or related field
8+ years’ experience driving complex, user-centred research or service-design initiatives
End-to-end mastery of mixed-method research (qualitative & quantitative) on web, mobile apps and physical touchpoints
Proficiency with research & testing platforms (UserTesting, Maze, FullStory, Hotjar, A/B, surveys, data analytics)
Track record converting research findings into actionable product roadmaps validated by measurable KPIs
Business-fluent English and strong storytelling for global stakeholders
Own the research strategy from kickoff to insights, influencing digital products, e-commerce journeys and in-store/employee experiences
Lead usability studies, usability testing and applied A/B and multivariate testing to optimise conversion and satisfaction
Orchestrate immersive in-context research (lab, remote, ethnographic) across global markets and diverse user segments
Facilitate cross-functional workshops (Design Thinking, Service Blueprinting) with Product, Analytics, Technology and Marketing teams
Translate complex human behaviour into wireframes, customer maps and data-driven design specs for web & mobile
Mentor junior researchers and designers, up-skill the broader organisation on user-centric innovation
Join our dynamic team of talented individuals and experience a world of growth and opportunities. Here’s what we offer:
Benefits
Grow rapidly with a tailored career path and transparent salary evaluation — 70% of our senior leaders started at entry level
Enhance your skills through our Tech Academy catalogue, Udemy E-learning Platform, language sessions, webinars and specialised UX certifications
Benefit from flexible remote options, hybrid Barcelona hub, transit & restaurant tickets, kindergarten support and private health insurance
Access dedicated wellbeing through our WeCare programme, supporting employees and families in critical situations
Unleash your full potential, both professionally and personally, within a company where your insights make a visible difference
Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.
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