Descripción de la oferta
Description Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment, and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, the purpose is to open ways for a better everyday life. We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time. About This Role The TRG Analyst mission is to analyze transactions stopped by Compliance filters in real time and identify suspicious activities, contributing to minimize the risk of fraud and AML‑FT activities. Also attend customers and agents calls to solve their requests, providing good service. Roles & Responsibilities Review customer KYC. Identify any possible suspicious activity using the tools provided and knowledge of current legislation related to money laundering in each country where Ria operates. Analyze in detail orders detected as suspicious to warrant legal compliance of every wire. Receive and analyze documents sent by agents and customers and assure they are correct, complete, and meet internal and correspondent compliance policies. Approve all orders after review if they meet all legal and policy requirements. Maintain constant and fluent communication with correspondents to guarantee better customer service. Communicate with direct customers through the system to explain why the order status has been placed on hold and request necessary documents to release the order. Send legal documents to correspondents when requested. Receive calls from final customers and agents to clarify doubts about order status. Collaborate on any investigations done by legal entities. Prepare reports for local compliance officers to reflect the results of suspicious activities detected. Position Requirements Communication skills. Multitasking ability. Capacity to identify priorities. High level of French, English, and a third language is welcomed. Perks & Benefits Medical, Dental & Vision Insurance. Employee Stock Purchase Plan. Paid Vacation / Sick Leave. Hybrid Work Schedule. Tuition Assistance. Growth Opportunities. Corporate gatherings, team bonding events, and more. Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Check out our website to learn more about the company at: The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. They are not a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed. #J-18808-Ljbffr
