Descripción de la oferta
Sharp Brains in Madrid, Spain seeks a Desktop Support Engineer to deliver end-to-end technical support for desktop and laptop systems, incl. imaging, software installs, and remote assistance.You will use SCCM, Intune and ServiceNow for asset tracking and ticket resolution, while ensuring security and policy compliance. You will provide VIP onsite support during critical escalations, assist with AD tasks, printers and peripherals, and maintain thorough incident documentation in a fast-paced IT
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