Descripción de la oferta
This job is with Soho House, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.La información a continuación detalla los requisitos del puesto, la experiencia esperada del candidato y las cualificaciones correspondientes.Soho Farmhouse Ibiza...Set in a working olive grove, Farmhouse Ibiza brings all the things we love about Soho Farmhouse in Oxfordshire to members living and visiting the White Island including bedrooms, an outdoor pool, a holistic wellness experience with a gym, yoga deck and treatment rooms and an organic kitchen garden restaurant and bar.The Role..As Assistant Restaurant Manager, you are an ambassador for the brand with a detailed knowledge of the Soho House Group and its concept including all menus and food offerings. Demonstrating a professional approach towards our Managers, employees and guests, you are responsible for the day-to-day management of the club, any associated events in the club and including the member and guest experience. Keeping up to date with food/dining trends throughout the World, whilst ensure that the entire Club team display a 'can do' attitude in alignment with Soho Farmhouse Ibiza values.Main Duties and Responsibilities..Work hand in hand with Club ManagerPromote Soho House and its concept, whilst achieving the highest member and guest satisfactionBe visible on the floor and engaging with the members gaining feedback and noting any comments through the reporting channels and directly to the kitchen and front of house teamEnsuring that members and guests have a great experience and resolving any issues before they departProvide support directly to the team on the floor including (but not limited to)Leading by example with a hands-on approach, setting an energetic pace and standardsDaily assignments of responsibilities to all the teamOrganization and control of mise en placeDaily staff briefings including comprehensive information on members and guests and any other relevant informationShowing leadership thorough thoughtful decision makingEnsuring the team are handling and reporting any negative feedback to allow it to be addressed immediatelyTaking immediate corrective action when any incidents occurOrdering and purchasing of products for the ClubManage and operate the POS system and ensure all items are updated as necessaryContact person for all staff for any requests and problems and being responsible and pro-active in problem solvingTo ensure that the club team is appropriately groomed and wearing the correct uniform in accordance with site and company standardsEnsure the menus are updated monthly and are correct at time of printing, adhere to GM's and Club Manager deadlines for menu printingCoordinate tasks and work with other departments to ensure that the department runs efficientlyPrint, organize, and separate various necessary documents, summarize relevant information, and distribute information to appropriate employeesEnsure employee compliance with company standards and policies and external regulationsEnsure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the jobAssign and ensure work tasks are completed on time and that they meet appropriate quality standardsMaintain the highest level of appearance at all timesP&D Responsibilities..Prepare and monitor rotas for the club staff and reduce unnecessary overtime – work efficientlyManage the Annual leave responsibly ensuring that employees take their entitlement within the yearEnsure working hours are logged (daily/weekly) for accurate payroll purposes for all departments you are responsible forIdentify recruitment needs in line with company and statutory requirements and in partnership with P&D, recruit a team that meet and exceed customer service standardsCommunicate via regular team meetings, one to one job chats and training sessionsCarry out regular performance reviews, provide feedback and coaching to direct reports as per the P&D guidelines - adhering to deadlinesDeal with poor performance through job chats and where necessary, facilitate disciplinary processes according to Soho House proceduresParticipate and lead internal trainings and attend external trainings where necessaryTrain and develop the team to deliver to Soho standards and exceed customer's expectationsProduce an in-depth training plan for your department to drive sales and profits; liaising with P&D Manager to ensure all training goals and objectives are being metFinance and Economy..Report cash takings accurately on a daily basis ensuring adherence to company policiesMaintain costs and wage margins within budgetInspire, lead and motivate the team to produce drinks to specification to control/achieve profitabilityBe proactive in the opportunity of improving profitability within the department at all levels (i.e. through controlling wastage, being responsible for the economy of all utilities and resources)Health & Safety..Adhere to food safety and handling policies and procedures such as First In-First Out (FIFO) and Cold Chain compliance, across all food related departments or areasEnsure daily fridge temperature records and food labelling are maintained and up to date at all timesMaintain the highest level of health and hygiene standards and respect HACCPEnsure personal hygiene requirements are adhered toEnsures good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures and that all the team are aware of their Health and Safety responsibilitiesEnsure that any accidents of colleagues, Members, Guests and Visitors are reported immediately to the appropriate peopleEnsure the team wears appropriate protective clothing when necessaryProfile..Previous experience as an Assistant Food & Beverage Manager or in a similar role within a hotel or a high-volume restaurant.Proficiency in restaurant management systems such as OpenTable and Micros.Strong numerical and analytical skills.Excellent communication and interpersonal skills.Proven leadership abilities, with the capacity to motivate and unite teams.Flexibility to work during operational hours, including evenings, weekends, and school holidays.A degree or diploma in Hospitality Management or a related field is an advantage.Professional proficiency in both Spanish and English is required.Benefits..Soho House offers competitive compensation packages for the Assistant Club Manager that feature global benefits and perks. We offer training to develop the technical and managerial skills necessary to grow your career.Nutritious meals whilst on shiftContinuous training to develop yourself personally and professionallyWho We Are..We are a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. xqziphu .We'd love you to come on board as our next Assistant Club Manager!We don't provide accomodation
