Descripción de la oferta
To support the Head of Food & Beverage in leading and coordinating the division’s operations, ensuring consistency, service quality, and financial performance across all outlets. The Assistant Director of Food & Beverage provides operational leadership, performance monitoring, and divisional continuity, contributing to the achievement of departmental objectives and long-term leadership strength within the division.
This role acts as the primary support to the Head of F&B, ensuring that divisional strategies, budgets, and standards are effectively implemented and sustained.
Key Responsibilities
Divisional Support and Operational Continuity
Assist the Head of F&B in overseeing all restaurant and bar operations, ensuring smooth coordination and service delivery.
Monitor daily performance indicators, identifying areas for improvement and supporting outlet leaders in corrective actions.
Ensure operational consistency across outlets, maintaining compliance with brand standards, HACCP, and safety procedures.
Act as operational lead during the absence of the Head of F&B, ensuring continuity and effective communication across the division.
Leadership and Team Development
Support the Head of F&B in leading, coaching, and developing F&B management teams.
Promote a collaborative culture focused on accountability, engagement, and service excellence.
Actively participate in leadership activities, contributing to talent development and fostering strong communication within the division.
Cross-Divisional Coordination
Work closely with the Culinary, Rooms, and other divisions to ensure seamless coordination and guest experience delivery.
Participate in management meetings and represent the F&B Division when delegated by the Head of F&B.
Support the implementation of new concepts, initiatives, and brand-wide standards.
Performance Management and Analysis
Review and analyze financial and performance reports, supporting the development of action plans to achieve divisional targets.
Coordinate follow-up with outlet management on cost efficiency, quality improvement, and guest satisfaction objectives.
Support the implementation of strategies that optimize resource use, productivity, and profitability.
Guest Experience and Quality Assurance
Maintain a consistent presence in outlets to observe and support service quality and guest interaction.
Monitor guest satisfaction and feedback, identifying trends and recommending improvement actions.
Ensure that service and product delivery consistently reflect brand standards and resort expectations.
Accountability
Responsible for supporting divisional leadership and ensuring operational continuity under the direction of the Head of F&B.
Accountable for contributing to divisional financial, service, and employee engagement objectives.
Acts as delegated authority in the absence of the Head of F&B, ensuring service quality and operational control.
Qualifications & Experience
Proven experience as an F&B Manager or in a senior supervisory role within upscale or luxury hospitality.
Strong leadership, communication, and team-building skills.
Solid knowledge of F&B trends, service techniques, and cost control.
Ability to work under pressure and handle multiple outlets or events simultaneously.
Professional, guest-oriented mindset with a passion for delivering excellence.
What We Offer
Team
Becoming a member of an organization that cares about its people, the environment, and the local communities.
Grow
Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement.
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