Descripción de la oferta
As Assistant Executive Housekeeper, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. I will fully embrace, implement, safeguard and internally market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the human resources and training functions. Duties and Responsibilities In this role, I will support the Director of Housekeeping focus on the rejuvenation of the rooms, residences, public area and laundry experience. I will perform the following relevant tasks for this role: · Support the Director of Housekeeping by overseeing the daily operations of guest rooms, residences, public areas, and laundry, ensuring consistent standards of cleanliness and presentation. · Conduct regular inspections of rooms and public spaces, identifying areas for improvement and recommending actionable solutions. · Collaborate with Front Office, Engineering, Wellness, Food & Beverage, and other departments to deliver seamless service and exceed guest expectations. · Guide, train, and motivate the housekeeping team, coordinating schedules and ensuring optimal staffing levels. · Manage inventory, including linens, amenities, and cleaning supplies, while promoting sustainable practices and responsible usage. · Ensure compliance with health, safety, and hygiene regulations across all housekeeping operations. · Maintain organization and order in back-of-house areas, fostering a positive and efficient working environment. · Address guest requests, feedback, or operational challenges promptly, providing effective solutions. · Assist in recruitment, onboarding, training, and performance management of housekeeping hosts. · Uphold Six Senses standards, operating procedures, LQA requirements, and wellness-focused initiatives. · Attend meetings and trainings as required, staying aligned with the property's operational and service goals. · Perform any additional duties as assigned by the Director of Housekeeping. Qualifications To execute the position of Assistant Executive Housekeeper, I have the required qualifications, technical skills and experience in a similar or greater role in luxury hotels with proven results. I possess a minimum hospitality diploma/degree from a recognized hospitality school and more than two years' experience in a similar hotel operational role. In terms of housekeeping management, I have excellent communication abilities, and a keen eye for detail. I also have a deep understanding of cleaning and sanitation practices, as well as the ability to develop and implement effective cleaning schedules and protocols. I have an intuitive sense of product and service quality, a passion for excellence and an understanding of the sophisticated needs of the luxury customer. Technical skills include advanced MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS and PMS platforms. I have the knowledge of hotel/resort and policies on room allocation etc. I have an excellent command of written and spoken English and Spanish. The above is intended to provide an overview of the role and responsibilities for a Assistant Executive Housekeeper at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment.
