Descripción de la oferta
Role overview
NHS Highland is recruiting an Audiology Clinic Liaison Officer to provide non‑clinical, person‑centred support to people diagnosed with hearing loss. Based within Audiology clinic settings, the post holder will offer practical and emotional support to patients, help them understand information already provided by clinicians, and support access to Deaf Services, social care, and third‑sector organisations. The role also acts as a key link between patients, Audiology staff, and partner services, helping improve patient experience and clinic flow.
This is a non‑clinical role and does not involve assessment, diagnosis, or treatment.
Qualifications
Experience supporting people with communication or additional needs
Strong interpersonal and communication skills
Ability to provide reassurance to people who may be distressed or overwhelmed
Good organisational skills and ability to manage a defined workload
Knowledge of hearing loss, audiology services, or community support pathways is desirable.
The post is part‑time (18 hours) and offers flexibility and work‑life balance.
This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).
NGS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.
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