Descripción de la oferta
Experteer Overview
In this role you ensure accurate and timely invoicing for guests and corporate clients, supporting the hotel’s financial integrity. You will work closely with Front Office, Events, and other departments to gather billing information and resolve discrepancies. The position focuses on precise documentation, clear communication, and adherence to billing procedures to maintain smooth financial operations. This temporary assignment offers the chance to contribute to a prestigious hotel while collaborating across teams and enhancing guest billing experiences. You drive accuracy, service quality, and cross-functional coordination in a fast-paced environment.
Compensaciones / Beneficios
• Generate and verify detailed invoices for guests and corporate clients
• Manage customer, corporate, and group account records
• Coordinate with reception, events, and other departments to gather billing information
• Ensure additional charges are correctly reflected on invoices
• Assist guests with billing-related inquiries in a clear and professional manner
• Perform account reconciliations and resolve discrepancies with the finance team
Responsabilidades
• Previous experience in billing functions, preferably in the hospitality industry
• Solid knowledge of billing systems and financial software
• Strong analytical skills and attention to detail
• Ability to work effectively in a fast-paced environment
• Excellent communication and customer service skills
• Intermediate proficiency in Microsoft Office tools, especially Excel
Requisitos principales
• Discounts on Hyatt hotel stays for you, your family, and friends
• Employee cafeteria
• Wellness platform focused on mental well-being and personal growth
• Continuous learning and development opportunities across Hyatt hotels worldwide
