Descripción de la oferta
Experteer Overview
As a bridge between business and technology, you translate customer needs into practical solution concepts and guide implementations. You coordinate end-to-end projects and align customers with internal teams and partners. You support pre-sales and delivery, clarifying scope and presenting solutions. You help optimize order-to-invoice processes while aligning with TecAlliance standards. You will gather customer feedback to drive product and support improvements.
Compensaciones / Beneficios
• Guide customers from requirements to successful implementation by translating business needs into practical concepts
• Coordinate end-to-end implementation projects and align customers, internal teams, and partners
• Support pre-sales and delivery by clarifying scope and presenting solutions
• Help customers optimize order-to-invoice processes and ensure solutions meet TecAlliance standards
• Collect and communicate customer feedback to product and support teams to drive improvements
Responsabilidades
• Profound experience in business consulting, customer implementation, or project delivery
• Understanding of business processes; ideally ERP, supply chain, or integration environments
• Ability to translate requirements into clear, scalable, practical solutions
• Technical understanding of ERP systems; web services knowledge (REST or SOAP) beneficial
• XML, XSD, XSLT or EDI knowledge a plus
• Confident communication with customers and stakeholders; strong cross-team collaboration
• Structured work style with ownership and focus in complex scenarios
• Curiosity about applying AI to support business consulting, implementation, and optimization
• Fluency in English (B2+); German/Spanish or other languages are a plus
Requisitos principales
• Contracts (unlimited, probation 6 months)
• Salary with 3% annual performance bonus
• Travel policy with expense reimbursement
• Group accident insurance
• Discounts on corporate benefits program
• Flexible remuneration options (meals, kindergarten, health insurance)
