Descripción de la oferta
Senior Customer Business Partner
Position purpose: The Customer Business Partner is responsible for designating and driving agreed supply service level performance, effective customer‑centric decision‑making, and end‑to‑end oversight of S&OP planning in the market while ensuring financial, regulatory and quality compliance. The candidate must possess strong customer/stakeholder relationship management and broad business, financial acumen and commercial expertise.
Scope
Local
Key tasks
Take customer‑centric decisions based on trade‑off analysis (e.g. allocation management, logistics execution) to meet agreed service levels in alignment with Commercial/Customer Fulfillment Champion.
Channel and follow through JVC customer feedback into PS functions (act like a champion within PS), actively pursue external data points for further value creation.
Interface with local Commercial, Finance, Product Squads, Regulatory and Quality.
Proactively manage inventory with a cost‑conscious attitude, including write‑off management.
Steer and own S&OP, including outcome definitions in local work orders, inventory targets and service.
Engage with strategic customers to build strong relationships with the Commercial team to jointly manage customer relationships and collaboratively grow strategic customers.
Work with the complete Customer team to ensure a seamlessly running supply chain that meets global standards, customer needs reflected in our S&OP processes and service based on segmentation.
Harvest and integrate customer/Brand level market insights for forecasting model enrichment.
Drive high‑quality and reliable forecasting, reducing bias and uncertainty or unplanned forecasts.
Develop new use cases with Data Scientist & Supply Chain Analytics & Insights Lead.
Key relations
Internal
Country & Regional Stakeholders (Commercial, Finance, Regulatory, Quality, Legal and Country Supply Chain)
Customer Engagement & Product Squads
Customer Supply Chain Americas Leadership Team
Global Business Services
Global Supply Management
External
External Consultants
Auditors
Qualifications & Competencies
Bachelor’s degree in business administration and a postgraduate certificate in a supply‑chain management discipline preferred.
5+ years of management experience in supply chain or manufacturing.
Strong leadership and negotiation skills.
Strong knowledge of Sales & Operations Planning, end‑to‑end supply chain management and business insights.
Excellent communication, stakeholder management and problem‑solving skills.
Fluent English skills, both in spoken and written form.
Strong business acumen and financial knowledge.
Courage and drive to achieve results in a transformational environment.
Customer‑oriented and capable of managing complexity.
Learns fast, applies learnings quickly, and continually develops through 90‑day cycles.
YOUR APPLICATION
This is your opportunity to tackle the world’s biggest challenges with us: maintaining our health, feeding growing populations and slowing the rate of climate change. We invite you to share your voice, ideas and perspectives. Because our success begins with you. Be part of something big. Be Bayer.
Bayer welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
Location
Spain: Cataluña: Barcelona
Division
Pharmaceuticals
Reference Code
863709
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