Descripción de la oferta
Experience the power of a game-changing careerWe’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.If you’re looking to grow and be inspired, as aCustomer Experience Specialistin Barcelona(remote) , you will be part of our team of game-changers who are powering the brands of the future in the Luxury Automotive industry.As aCustomer Experience Specialiston our team, you will:- Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams- Ensure all customer interactions align with the quality standards and premium positioning of the brand.Are bilingual or proficient in Flemish and English- Bring experience in customer service or sales — ideally within the automotive or luxury sectors- Communicate clearly and confidently, especially with executive-level or high-end clientele- Demonstrate a strong interest in the automotive industry and premium products- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers- Full-time 39 hours/week permanent contract: Monday - Friday 09.00 - 18.00- Salary 21.376 euros gross/year + up to 3.000 euros gross/year in bonus + private medical insurance- Work remotely anywhere in Spain!- Full paid training on the company and the project you'll be working on- At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
