Descripción de la oferta
pOur client is bXerox /b, a bUS business globally recognised /b, providing print and digital document solutions across more than 160 countries. /ppThey are currently looking for a new team member to join theirb Order-to-Cash (OTC / O2C) /bteam in Barcelona, within theb finance operations /b department, as a bCustomer Operations Specialist - BeNeLux Market /b. /ppbr/ppbr/ppbYour Day to Day Responsibilities /b /ppbr/pulliPerform accurate bdata entry /b and manage workflow efficiently to meet targets and service standards /liliHandle border processing /b, border entry /b, and border fulfillment /b activities, ensuring timely and accurate execution /liliProcess customer orders, returns, and amendments while maintaining a high level of accuracy and attention to detail /liliReview orders for completeness, correct pricing, billing details, shipping information, and other required documentation before processing /liliMaintain and update bcustomer information /b, border notes /b, bbilling data /b, and bshipping data /b within the ERP/CRM system /liliAct as the main point of contact for border-related inquiries /b, providing excellent customer support and timely resolutions /liliMonitor order status and collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction /liliEnsure high-quality order handling and contribute to the continuous improvement of operational processes /liliFollow company policies, compliance requirements, and ethical guidelines consistently /liliSupport the implementation, optimization, and maintenance of automated order management and order processing workflows /li /ulpbr/ppbr/ppbWhat You’ll Bring to the Table /b /ppbr/pullibExperience in order management, order entry, or sales customer service /b /liliStrong attention to detail and focus on accuracy and quality /liliSolid communication skills and ability to manage multiple tasks effectively /lilibFluency in Dutch, French, and English, written and spoken /b /liliGoal-oriented mindset with motivation to achieve targets /liliAbility to work independently and take initiative when required /liliAdaptability and comfort working in a fast-paced, changing environment /lilibExperience with SAP or other CRM/ERP systems /b /liliSelf-motivated, proactive attitude with eagerness to learn and grow /liliConfidence using computer systems and standard business software /li /ulpbr/ppbr/ppbWhat's on offer /b /ppbr/pullibCompetitive salary with performance-based bonus (OTE €31,500 gross per year) /b /lilibFully remote position with quarterly on-site meetings in Barcelona city centre /b /liliFlexible working hours to support a healthy work–life balance /liliFriendly and supportive work environment /liliOpportunity to gain experience in an international team /lilibCareer development within a global market leader with over 100 years of history /b /liliLife and accident insurance /lilibRelocation package for candidates moving from abroad /b /liliAdditional benefits and perks /li /ulpbr/ppbr/ppbOur recruitment process? /b /ppbr/pulliStep 1: Interview with our Recruiter to get to know you better /liliStep 2: Interview with the Hiring Manager + Technical test /liliStep 3: Interview with HR /li /ulpbr/ppAt Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin. /p
