**Descripción**:We are looking for a Logistics Customer service to be a part of a team reporting to the Supply Chain Manager.Receive and analyze the Customersdemand in terms of orders and logistics issues.Create and maintain a good level of communication with customers and internal with other departments.Daily tasks:Creation of orders from customers received by different platforms or by telephone.Order fulfilment monitoringCustomers claims managementMonitor/a Inbound Outbound flows.Monitor/a automatic invoicingIntegrate and participate with rest of departments to guarantee customer satisfactionReportingMain KPIs:Customer service levelStock AvailabilityBackorders and recovery planInventory days and value**Requisitos**:Office programs. Excel, Outlook, AccessEnglish language (minimum C1). Italian will be a plus.Excellent reactivity and problem solvingKnowledge in SAP ( CS / SD / WM )Additional Skills:Previous experience in Customer Service ideally in the automotive or manufacturing environmentGood understanding of supply chain processes and their interdependencies from the final customer to suppliersKnowledge and experience of using CRM systems¿Listo para dar el siguiente paso en tu carrera? ¡Esperamos tu aplicación para empezar este emocionante viaje juntos!